Terms and Conditions




Terms of website use

This site offers all valuations and purchase offers based on the following Terms and Conditions. Please read these terms of use carefully, as these will apply to your use of our site and by using our site, you confirm that you accept these terms of use.


If you do not agree to these terms of use, you must not use our site.


Information about us

Bestcaroffer.co.uk is a site operated by Botley Car Centre LTD ("We"). We are a Limited company and have our registered office at Botley Car Centre, Grange Road, Botley, Southampton, SO30 2EU, which is also our main trading address. Our VAT number is 190025590, our LTD company number is 09993409.


Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we made, as they are binding on you.



All valuations and purchase offers made by us are made subject to the following assumptions


  • You are the legal owner (or an agent with permission of the legal owner) of the vehicle offered.
  • You hold a V5 registration document for the car, which will be handed to us at the time of collection and payment, along with all other applicable documentation (including, but not limited to, all MOT certificates where applicable, service history records, manuals and keys).
  • The address you have provided us in the valuation form that you complete on our site is the same as the registered keeper address in the V5 registration document (unless other arrangements have been made between you and us).
  • You have described the vehicle accurately, including (but not limited to) its make, model, colour, mileage, history and condition. To the best of your knowledge, the vehicle has no defects, other than those described to us. If upon inspection the vehicle does not match the description that you have given, you acknowledge that the valuation may change.
  • All valuations made by us are subject to the vehicle being checked against the HPI register and are also subject to us inspecting the vehicle. If the HPI register reveals any outstanding finance, mileage discrepancies or insurance losses of any category whatsoever or reveals any information provided by you to be untrue, the valuation will become invalid and we will not purchase your vehicle.
  • Upon collection, you will supply us with a copy of your driving licence or passport and a recent utility bill as proof of identity and address.


If any of these assumptions are incorrect our valuation may be withdrawn or amended.


Valuation and Inspection

Our initial valuation is based solely on the information you provide to us. In the first instance, after you provide us with your vehicle's information via our website, we will endeavour to provide you with a valuation for your vehicle within 2 hours by text or email. However, we are not liable to you for any delay in providing you with such a valuation within that time period.


We will confirm the valuation of the vehicle via an inspection conducted by an individual on our behalf. Any appointment made to inspect your vehicle is subject to cancellation by either party. Neither party is liable to the other for cancelling such an appointment.


After we have inspected your vehicle, we reserve the right to amend our original valuation. We may amend our original valuation on the day of inspection or within a reasonable period following the inspection. You are not obliged to accept any valuation made by us, but by continuing to offer your car to us, you are offering to sell at the revised valuation.


Offer and Acceptance

All valuations will be determined using the information you provide to us and following our inspection of the vehicle. The valuations are given by us on the assumption that you will accept our valuation and we will purchase your vehicle within 7 days of the original valuation offer given by us and that the car is in the same condition on inspection and purchase. We reserve the right to withdraw any valuation we make after the period of 7 days from our original valuation has elapsed.


Any valuation of your vehicle made to you by us is not an offer to purchase your vehicle. Your agreement to our valuation is an offer by you to sell your call to us for the valuation price subject to the completion of a valuation inspection, and provision of all relevant documents. You confirm that the offered vehicle is owned only by you.  Our acceptance of this offer is confirmed by email, text or phone call and we formally agree to contract with you and purchase your vehicle at the point we pay the amount due for your vehicle into your bank account. You acknowledge that we can withdraw our acceptance of your offer at any time prior to payment.


Purchase and Payment

Where you accept our valuation and we agree to purchase the vehicle from you we shall endeavour to collect your vehicle within 2 working days from the time of purchase. Any confirmation of purchase shall be sent to you via email. However, we are not liable to you for any delay in collection of the purchased vehicle.


If for any reason:


  • The vehicle is not collected within two working days of the date of the confirmation of purchase provided to you via text, email, phone call or verbally.
  • any of the information provided by you relating to the vehicle is false; or
  • if your vehicle is subject to any undisclosed outstanding finance,


We may at our absolute discretion recalculate the valuation or cancel the contract in full.


We may remove our offer to purchase at any time prior to completing the transaction.


We make payment via Barclays bank transfer. Upon request, we may make payment using other methods; however, this is completely at our discretion. We cannot be held responsible for sending payment to an incorrect bank account if you, the owner or agent acting on behalf of the owner provide us with incorrect bank details.


Once we have paid for the vehicle by payment to your bank account (or any other method as agreed between the parties), your rights and ownership to the vehicle transfer to us at the time of payment to the specified bank account.


Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.


To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.


We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:


  • Use of, or inability to use, our site; or
  • Use of or reliance on any content displayed on our site.


Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Please contact us on info@bestcaroffer.co.uk to discuss arrangements for commercial vehicles.


We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.


Our total liability shall not exceed the value of the car that we contract to purchase from you, or £100 in all other circumstances.


Other applicable terms

These terms of use refer to the following additional terms, which also apply to your use of our site:


  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. Our Privacy Policy also sets out information about the use of cookies on our site.


Undeclared Outstanding Finance

At our absolute discretion, we may agree to settle outstanding finance on your behalf. However, if any finance has not been declared by you at the time of collection or before, the outstanding finance recorded against the vehicle, including any conditional sale, PCP or lease scheme will not be the responsibility of bestcaroffer.co.uk. The relevant finance company will be due the outstanding amount directly from the holder of the original holder of the outstanding finance agreement. We will not be liable and you do not agree to these Terms and Conditions if you do not agree with this policy.


Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.


Accessing our site

Our site is made available free of charge.


We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.


You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.


Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.


You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.


You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.


Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.


You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.


If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.


Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.


Third party links and resources in our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and have no control over the contents of those sites or resources.


EU Online Dispute Resolution Service (ODR)/ Alternative Dispute Resolution (ADR)

Please note we are required by law to provide a link from our website to the EU ODR Platform - http://ec.europa.eu/consumers/odr/index_en.htm. Please also note that we are not obliged to use ADR should you have a complaint with us.  If you do have a complaint with us which we cannot resolve using our internal complaints handling procedures we will contact you by letter or email about whether we are prepared to submit to ADR.  Our email address for the purposes of ODR/ADR is: info@bestcaroffer.co.uk.


Applicable law

These terms of use, its subject matter and its formation, are governed by English law and any disputes will be decided only by the English courts.